19 mar
MY VA SUPPORT
Bogotá
Job Description
This is a remote position.
WE'RE HIRING A HELP DESK SPECIALIST – IT SUPPORT
Are you a
tech-savvy problem solver who loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment where
efficiency and customer support go hand in hand?
GOA-TECH , we’re looking for a
Help Desk Specialist with an
IT background to provide top-notch support and ensure seamless operations for our team and clients. If you have experience with
CRM systems (Zoho preferred), IT troubleshooting, and system management , we want to hear from you!
What You’ll Do :
- Provide
technical support to internal teams and clients.
- Troubleshoot
hardware, software, and network issues.
- Manage and optimize
Zoho CRM and other business tools.
- Install, configure, and maintain
IT systems and applications .
- Document and resolve technical inquiries
efficiently and effectively .
- Assist with
security protocols and system updates .
What We Need :
- Proven experience in
IT support, help desk, or technical assistance .
- Familiarity with
CRM systems (Zoho preferred) and cloud-based tools.
- Strong
problem-solving and communication skills.
- Ability to work
independently and collaboratively in a remote setting.
- Proficiency in
English (C1 level) – Spanish is a plus!
- Knowledge of basic
networking, cybersecurity, and troubleshooting best practices .
Requirements
What We Need :
- Proven experience in IT support, help desk, or technical assistance . (+7 years)
- Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively in a remote setting.
- Proficiency in English (C1 level) – Spanish is a plus!
- Knowledge of basic networking, cybersecurity,
and troubleshooting best practices .
Benefits
Perks of Joining GOA-TECH :
100% Remote Work – Work from anywhere!
Weekends OFF – Because work-life balance matters!
Growth Opportunities – Expand your IT skills and advance in your career.
Competitive Salary – Based on experience and expertise.
READY TO JOIN THE TEAM? Apply now!
Requirements
What We Need : -Proven experience in IT support, help desk, or technical assistance. (+7 years) -Familiarity with CRM systems (Zoho preferred) and cloud-based tools. -Strong problem-solving and communication skills. -Ability to work independently and collaboratively in a remote setting. -Proficiency in English (C1 level) – Spanish is a plus! -Knowledge of basic networking, cybersecurity, and troubleshooting best practices.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.