15 mar
Select Assistants
Puerto Colombia
We’re a dynamic, fast-growing company that connects businesses with top-tier talent. A key part of our success is ensuring a seamless client experience —from the moment a hire is made to full onboarding and beyond. That’s where you come in.
The Role Are you a proactive communicator who thrives in a fast-paced environment ? Do you love building strong client relationships, ensuring smooth operations, and handling post-hire coordination with precision? If so, we want to hear from you!
What You’ll Own As our Remote Client Account Specialist , you’ll be the first point of contact for clients after a hire, ensuring that everything runs smoothly from offer acceptance to onboarding and beyond .
Client Communication & Account Management Serve as the go-to contact for client inquiries, providing timely, professional responses via email, chat, and meetings .
Build trust with clients by anticipating needs, addressing concerns, and ensuring top-tier service . Follow-Ups & Request Handling Manage routine follow-ups and client requests , ensuring every issue is addressed quickly and efficiently. Keep hiring and onboarding processes moving by coordinating with internal teams.
Post-Hire Coordination & Onboarding Oversee client communication after a hire , working closely with Finance, HR, and Operations to ensure a seamless onboarding process. Assist in client onboarding calls , guiding them through our services and ensuring they have everything they need to succeed. Job Description & Hiring Quality Management Assist in creating, updating, and refining job descriptions to match client needs and hiring trends.
Monitor daily chat and issue resolution , keeping a close eye on both internal and client communications. Support candidate review and approval , ensuring hiring quality aligns with client expectations.
Ideal Profile Who
You Are Client-Focused Communicator – You build trust, provide clear answers, and anticipate client needs before they arise . Highly Organized & Detail-Oriented – You thrive in a fast-moving environment and keep multiple client accounts running smoothly.
Proactive Problem-Solver – You don’t wait for issues —you spot them early and fix them fast. Team Player & Coordinator – You collaborate across departments to ensure clients and internal teams are always aligned .
If you’re ready to take ownership, drive client satisfaction, and thrive in a fast-paced environment , we want to hear from you! Kindly apply here: Apply Now!
What's on Offer? Work From Home – Enjoy the flexibility of a fully remote role while making a real impact.
Own Client Relationships – Be the trusted advisor for our clients, ensuring they have a seamless experience. Career Growth – Join a fast-scaling company where your contributions directly impact success. #J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.