08 mar
Gofluent
Bogotá
goFLUENT Bogota, D.C., Capital District, Colombia Trainer Operations Manager goFLUENT is a leading provider of distance language learning solutions, which combine innovative eLearning technology, live virtual classrooms, group lessons and one-on-one training.
We have over 700 foreign language trainers based all over the world operating 24/7 and tens of thousands of blended learners using our solutions each year.
goFLUENT's goal is to empower everyone with an equal voice through our corporate language solutions and, globally, we continue to move into new markets and leverage our expanding expertise in mobile learning technologies, AI and partnerships with world-class content providers,
such as the Harvard Business Review and The New York Times.
Join our vibrant organization and become part of a fast-growing, diverse global company!
As a bilingual Trainer Operations Manager you will ensure the performance and productivity of our foreign language trainers based all around the world, providing the necessary communication, guidance and organisation for a positive and successful work environment.
What you'll do: Closely manage a team of approximately 60 trainers based around the world.
Ensure consistent and high quality lesson delivery on a huge scale.
Ensure trainer compliance with internal KPIs.
Use data and KPIs for decision making and driving trainer performance.
Take the lead in the trainer recruitment process.
Oversee HR aspects of your trainer team.
Coordinate with internal teams to provide solutions if issues arise.
Conduct regular performance reviews of trainers.
What you'll need: Minimum of 3-5 years of face-to-face managerial experience.
Excellent communication, leadership, and interpersonal skills.
Ability to quickly adapt to changing business needs and processes.
Ability to multitask and work under pressure.
Experience in teaching and/or corporate training is a big plus.
Experience in working in multicultural environments is another plus.
University Degree.
What we offer: Hybrid work model with one day of home office each week.
Competitive salary and health insurance.
The opportunity to work in a diverse company culture with colleagues from more than 20 countries.
The chance to interact with amazing colleagues who truly work for each other.
The experience of joining a high growth/high traction organization, in an international, young and upbeat environment.
Access to the languages offered within our online platform.
Job type: Full time - Monday to Friday.
If you want to know more,
watch our video to discover goFLUENT in the words of our own global family: goFLUENT Video .
Seniority level Associate Employment type Full-time Job function Strategy/Planning, Administrative, and Management Industries E-Learning Providers #J-18808-Ljbffr
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