08 mar
SOFTGIC
Medellín
Job Description
We are seeking a top candidate to join our team as Business Intelligence Analyst .
Compensation :
COP 3.4M - 4.6M / month.
Location :
Hybrid (El Poblado, Medellín, Antioquia, Colombia).
Mission of Softgic :
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy :
- Deliver quality products and services.
- Achieve the satisfaction of our internal and external clients.
- Encourage in our team the importance of training to grow professionally and personally through development plans.
- Comply with the applicable legal and regulatory requirements.
- Promote continuous improvement of the quality management system.
What makes you a strong candidate :
- You are proficient in AI (Artificial intelligence), BI (Business intelligence), data analytics, and Snowflake.
- English - Native or fully fluent.
- Spanish - Native or fully fluent.
Responsibilities and more :
Position Overview
The Business Intelligence Analyst will support internal Prism and Vensure requests, develop new reporting capabilities, and enhance data systems. You will also play a key role in building and optimizing data schemas, enabling ad-hoc reporting, and driving AI initiatives.
Responsibilities
- Design dashboards and analytics to support internal Prism and Vensure requests.
- Assist with building additional Snowflake / Sigma data schemas to enable ad-hoc reporting.
- Scope and design new reports for the RDC backlog.
- Define data fields on new and existing schemas to improve ad-hoc reporting and support future AI initiatives.
- Support RDC and RCRT teams through ticket development and UAT.
- Triage support cases effectively.
- Explore and develop advanced capabilities like forecasting and AI using Sigma and Snowflake tools.
- Provide cross-platform / product support for HCM, WFM, CS, Talent, Entertainment, Epay, PHR Tax, and future acquisitions.
Requirements
- Experience in Business Intelligence, focusing on data analytics and reporting.
- Strong knowledge of Snowflake and Sigma tools for building data schemas and generating reports.
- Experience with dashboards, forecasting, and AI in a BI context.
- Familiarity with various cross-platform / product support, including HCM, WFM, CS, Talent, Entertainment, Epay, PHR Tax, and acquisitions.
- Strong problem-solving and ticket triage abilities.
- Excellent communication skills and ability to collaborate effectively with cross-functional teams.
- Bachelor’s degree in Business Intelligence, Data Science, Computer Science, or a related field.
Benefits
- We're certified as a Great Place to Work.
- Opportunities for advancement and growth.
- Paid time off.
- Formal education and certifications support.
- Benefits with partner companies.
- Referral program.
- Flexible working hours.
Requirements
AI (Artificial intelligence) BI (Business intelligence) Data analytics Six Sigma Snowflake
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.