07 mar
EXECUTEL
Bogotá
EXECUTEL Bogota, D.C., Capital District, Colombia
We are looking for a proactive and hands-on IT Support Engineer (L2-L3) / System Administrator to manage and maintain our IT infrastructure, provide technical support, and ensure seamless operations across various systems. This role requires a solid foundation in IT support, networking, and system administration with the ability to handle escalated technical issues and work on infrastructure improvements.
Key Responsibilities:
- Provide technical support and troubleshooting for desktops, applications, networks, and cloud services.
- Administer and maintain Windows/Linux servers, Active Directory, and Office 365/Google Workspace environments.
- Troubleshoot and configure networking components (firewalls, routers, switches, VPNs, DNS, DHCP, VLANs).
- Implement security best practices, including endpoint protection, access control, and patch management.
- Manage cloud environments (AWS, Azure, Google Cloud), including monitoring, backup, and performance optimization.
- Support virtualization platforms (VMware, Hyper-V) and ensure system stability.
- Automate IT tasks and improve workflows using PowerShell, Python, or Bash scripting.
- Collaborate with internal teams and vendors for troubleshooting and implementing IT projects.
- Maintain documentation for configurations, troubleshooting steps, and user guides.
Qualifications & Skills:
Education & Experience:
- 2-4 years of experience in IT support, system administration, or a similar role.
- Degree in Computer Science, Information Technology, or related field (or equivalent experience).
Technical Skills:
- Networking fundamentals (firewalls, VPNs, routing, switching).
- Basic scripting (PowerShell, Python, Bash) is a plus.
Soft Skills:
- Strong problem-solving and troubleshooting abilities.
- Ability to work independently and collaborate with teams.
- Clear communication skills and documentation habits.
Preferred Certifications (Nice to Have, Not Required):
- CompTIA Network+ / Security+
- AWS Certified Solutions Architect / SysOps Administrator
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Internet
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