IT Support Technician TIQ209

IT Support Technician TIQ209

**Enterpryze **is a globally available, cloud-based Business Management Solution, integrated with SAP Business One.

We have an opportunity for an **IT Support Technician** within our growing Technology team.

This role will suit an ambitious individual who will join the team at an exciting time of growth and scale in our business.

**The Role**:

- Monitor Dashboards of critical systems & investigate outlying issues from dashboards and logs
- Log opportunities for improvement
- Monitor notices and alerts from Online.net, AWS, Azure, Zabix.
- Identify and find the solution to any support issues
- Escalate when required and manage escalation through to completion
- Logging of all updates




- Check daily backups & maintain audit trail of backup checks
- Support Office 365 - Outlook, Teams, Azure Active Directory
- Support Finance and Customer Private cloud
- Support Internal IT Issues

**Skills Required**:

- 2+ years experience in a similar role and environment
- Previous track record & competence in “Networking” including TCP/IP - Full understanding of IP routing, ports and NAT.

Firewall rules - basic understanding of how firewall rules operate
- Good working knowledge of Office 365
- Confident communicator - ability to communicate effectively and proactively to all levels throughout the organisations
- Fluent English speaker
- Proven working knowledge of Private Cloud - installing windows serve, configuring active directory, RDS, windows Firewall and group policy required
- Good Security awareness and experience required

**The Person**:

- Positive “Can-do” attitude with a passion and enthusiasm for technology
- Ambitious
- Ownership - see things through from start to finish
- Inquisitive by nature
- Team-player,



ability to work well in a distributed team environment and partner with internal and external resources
- Exceptional interpersonal skills
- Persistence, assertiveness and resourcefulness required
- Solution driven

**Education**:
3rd level degree in IT related field

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.co/empleo/47787982/support-technician-tiq209-bogota/?utm_source=html